Privacy Policy

Simplewas V.O.F., located at Box C0705, Paxtonstraat 3 N, 8013RP Zwolle, Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://simplewas.nl/
Box C0705, Paxtonstraat 3 N, 8013RP Zwolle, Netherlands
0852502762

Personal data we process
Simplewas V.O.F. processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:
- First and last name
- Internet browser and device type
- Bank account number
- Date of birth
- Address details
- Email address
- IP address
- Other personal data you actively provide, for example by creating a profile on our website, in correspondence, and by telephone
- Location data
- Data about your activities on our website

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data being collected about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at support@simplewas.nl, and we will delete this information.

Simplewas V.O.F. processes your personal data for the following purposes:
- To give you the opportunity to create an account
- To process your payment
- To send our newsletter and/or promotional flyer
- To be able to call or email you if necessary to provide our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Simplewas V.O.F. analyzes your behavior on the website to improve the website and tailor the offering of products and services to your preferences.

Automated decision-making
Simplewas V.O.F. does not make decisions based on automated processing that could have (significant) consequences for individuals. These are decisions made by computer programs or systems without human involvement.

How long we store personal data
Simplewas V.O.F. does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

How long we store personal data

Simplewas V.O.F. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:

Category of personal data	Purpose of processing	Retention period
Name, address, email address, and phone number	Order processing, delivery, and support	7 years (statutory tax retention period)
Payment details	Processing payments via Mollie	7 years (tax obligations)
Email data (used for communication)	Contact regarding orders or inquiries	2 years after last contact
Customer account details	Ability to reorder and view order history	Until deleted by customer or max. 5 years after last order
Data via Trustpilot	Customer satisfaction and external reviews	Managed according to Trustpilot’s privacy policy
Data for analytical purposes (e.g., via Shopify or Google Analytics)	Website optimization and statistics	14 months (default Google Analytics setting)

After the retention period has expired, personal data will be deleted or anonymized, unless we are legally required to retain it longer (e.g., for tax or archival purposes).

Sharing personal data with third parties
Simplewas V.O.F. only shares personal data with third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar technologies we use
Simplewas V.O.F. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone upon your first visit to this website. Simplewas V.O.F. uses cookies with a purely technical functionality. These ensure the website works properly and remember your preferences. These cookies are also used to ensure the website functions correctly and can be optimized. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings.

See this explanation: https://veiliginternetten.nl/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw any consent for data processing or object to the processing of your personal data by Simplewas V.O.F. and you have the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to support@simplewas.nl.

To ensure that the request for access was made by you, we ask you to include a copy of your ID with the request. In this copy, black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Simplewas V.O.F. also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Simplewas V.O.F. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or there are signs of abuse, please contact our customer service or email support@simplewas.nl